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Customer FeedBack Questionnaire
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The Tender Board is totally committed to provide you with the best possible services.

 The Tender Board values its customers and would like to thank you in advance for completing and submitting this feedback questionnaire.

 In order to achieve our goals, successfully build our business relationships, provide value added services, help you achieve your goals and to assist us serve you better in the future, the Tender Board would like to request you to express your opinion regarding its performance and services. Your opinion is extremely valuable to us.


1 Tender Closing, Opening and Awarding
1.1 Preparation for receiving bids and closing date
ExcellentVery GoodGoodPoor
1.2 Tender Closing and Opening process
ExcellentVery GoodGoodPoor
1.3 Atmosphere/Environment during Opening Process
ExcellentVery GoodGoodPoor
1.4 Delivering of tender documents to the Purchasing Authority
ExcellentVery GoodGoodPoor
1.5 Tender award process and response time
ExcellentVery GoodGoodPoor
2 Re Consideration and Complaints Handling
2.1 Re consideration and complaints handling process
ExcellentVery GoodGoodPoor
2.2 Employees handling reconsideration and complaints are cooperative and professional
ExcellentVery GoodGoodPoor
3
3.1 Overall, how do you evaluate our services?
ExcellentVery GoodGoodPoor
Other comments, suggestion or recommendation that you feel appropriate to improve our services:
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